Get in Touch
Welcome to I LOVE UOB GOLD's contact page. We are an independent educational platform providing data visualization and analysis tools for gold price tracking.
Email Us
Have questions about our platform or educational content? Send us an email:
We typically respond within 3-4 business days. Please include specific details about your inquiry for a more helpful response.
How We Can Assist You
Platform Technical Questions
Questions about how our data visualization tools work, chart functionality, historical data display, or technical issues with the platform. We're happy to explain how to navigate and use our educational resources effectively.
Understanding Our Educational Content
Need clarification on how technical indicators are calculated or displayed on our platform? We can explain the educational concepts behind moving averages, RSI, MACD, and other analytical tools we present. Remember, this is educational information only—not investment advice.
Data Sources & Methodology
Questions about where we obtain publicly available price data, how we process and display it, or the accuracy of our data visualization. We can explain our data collection methodology and limitations. Note: We are not responsible for any errors or delays in data—always verify with official sources before making decisions.
Feature Suggestions & Bug Reports
Your feedback helps us improve our educational platform. Share feature requests, report technical bugs, or suggest improvements to make our tools more useful for educational purposes. We genuinely appreciate your input.
Media Inquiries & Collaborations
Press inquiries, educational partnerships, academic research requests, or collaboration proposals are welcome. We're open to working with educational institutions, researchers, and media outlets interested in gold price education and data visualization.
What We Cannot Provide
To be completely transparent, here's what we CANNOT help you with:
Financial Advice or Investment Recommendations: We do not provide personalized investment advice, buy/sell recommendations, portfolio guidance, or any form of financial planning. Consult licensed financial advisors for investment decisions.
UOB Account or Transaction Support: We are NOT affiliated with UOB and cannot assist with UOB accounts, transactions, purchases, or any UOB-related services. Contact UOB directly for banking matters.
Price Predictions or Market Forecasting: We do not predict future gold prices, provide market timing advice, or guarantee the accuracy of any technical indicators. Past performance does not indicate future results.
Legal, Tax, or Regulatory Advice: We cannot provide guidance on tax implications, regulatory compliance, legal matters, or estate planning related to gold investments. Consult appropriate professionals for such matters.
Responsibility for Investment Losses: We are not responsible for any financial losses, missed opportunities, or adverse outcomes resulting from use of our platform or educational content. All investment decisions and their consequences are entirely your responsibility.
Frequently Asked Questions
Are you affiliated with UOB?
No. I LOVE UOB GOLD is an independent educational platform with no affiliation, partnership, endorsement, or connection to United Overseas Bank Limited (UOB) or any of its entities. We aggregate publicly available data for educational purposes only.
How often is your data updated?
We attempt to fetch publicly available price data daily from official sources. However, we do not guarantee real-time accuracy, completeness, or timeliness. Always verify current prices with official sources before making any decisions. We are not liable for data errors or delays.
Can I rely on your data for investment decisions?
No. Our platform provides educational data visualization only. Do NOT rely solely on our platform for investment decisions. Always verify information with official sources and consult licensed financial advisors before making any investment choices. We disclaim all responsibility for investment outcomes.
What does your consensus indicator mean?
Our consensus indicator is an educational tool that aggregates multiple technical analysis signals for display purposes. It is NOT a recommendation to buy, sell, or hold. Technical indicators are historical and do not predict future performance. This is educational content only—not financial advice.
Can I use your data for my project?
For data usage, API access, or integration requests, please contact us via email. We'll discuss terms on a case-by-case basis. Note that our data is aggregated from public sources and we make no guarantees about accuracy, completeness, or fitness for any particular purpose.
Do you offer customer support for gold purchases?
No. We do not sell gold, facilitate transactions, or provide purchase support. We are purely an educational data visualization platform. For actual gold purchases, contact authorized dealers or banks directly.
Explore Our Educational Resources
Before reaching out, explore our other educational resources:
Learn about gold investment concepts, technical analysis fundamentals, market dynamics, and educational guides. All content is for educational purposes only and not financial advice.
Learn about I LOVE UOB GOLD's mission as an independent educational platform, our disclaimers, and how we serve the educational needs of those interested in gold price tracking.
Access our educational data visualization tools displaying historical price data, interactive charts, and technical indicator displays for learning purposes.
Legal Disclaimer
By contacting us, you acknowledge that I LOVE UOB GOLD provides educational information only and that you understand we are not financial advisors, are not affiliated with UOB, and bear no responsibility for any investment decisions or outcomes. You agree to verify all information independently and consult licensed professionals before making financial decisions. We disclaim all warranties and liability to the fullest extent permitted by law.